reseaux sociaux

General sales conditions

• Identification
Company name   MGC DIFFUSION
Brands   STEPHANE GONTARD
Legal status and capital   SARL au capital de 600 000 €
Manager last name   LAFONTAINE
Manager first name   NORBERT
Head office   19, rue de la PAIX
Zip code   53000
City   LAVAL
Country   FRANCE
Offices / sales premises   BP 18 Route de Fougères 53120 Gorron
Phone   +33 2 43 08 65 80
Fax   +33 2 43 08 41 01
E-mail   This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Web site   http://www.stephanegontard.com
Opening hours   du lundi au vendredi de 9h à 18h
Intracommunity VAT No.   FR 43 397597352
Siret No.   397 597 352 000 12
APE/NAF code   524 E

 

•  General sales conditions

MGC DIFFUSION is the publisher of the www.stephanegontard.com Internet site.
Limited company with a registered capital of €600,000
Company registration: 397 597 352 00012
Principal activity code 524 E
VAT: FR 43 397 597 352

This entire website, as well as all the related copyrights, are the property of MGC DIFFUSION. Any full or partial copy should systematically require the authorization of its owners. However, hyperlinks to the website are authorized without any specific request for authorization.


Acceptance of terms.

The customer acknowledges having read the special terms set out on this screen at the time of ordering, and formally declares that he/she accepts them without reserve.

These general terms and conditions of sale govern the contractual relations between MGC DIFFUSION and their customer; the two parties accepting them without reserve. These general terms and conditions of sale override all other conditions appearing in any other document, except by special formal dispensation in writing beforehand.

Article 1 - Prices

Article 2 – Method of Payment

Article 3 - Delivery

Article 4 – Customer Service

Article 5 - Liability

Article 6 – Data Protection

Article 7 – Intellectual Property

Article 8 - Disputes

Article 9 – Customer Commitment

Article 10 – Guarantees - Right of retraction

 

ARTICLE 1 - PRICES

1.1 – The prices of our products are indicated in Euros inclusive of all tax, but excluding any handling or transport costs. (cf. availability and delivery).

1.2 - All orders, whatever their origin, are payable in Euros.

1.3 - MGC DIFFUSION reserves the right to change its prices at any moment, however, the products will be invoiced on the basis of the prices in use at the time of order, subject to availability at this date.

1.4 – Reservation of ownership clause: the products remain the property of MGC DIFFUSION until the full price is cashed by MGC DIFFUSION.

ARTICLE 2 – METHOD OF PAYMENT

• By credit card VISA - EUROCARD - MASTERCARD:

In order to guarantee optimal security www.stephanegontard.com uses SSL3 Encryption Technology.

SSL3 (Secure Socket Layer) secure payment is currently the most widely used encryption system on the World Wide Web. SSL layer technology is used to make your payment secure and to reduce risks of fraud as much as possible, when you give your Credit Card Number online.

SSL protocol, has become a standard worldwide and is integrated into the most frequently used Internet browsers.

The data related to your credit card number is encrypted on your computer and sent in an encrypted form directly to our accounts department, which decrypts it and handles the payment.

Before confirming an order by credit card, and to avoid any fraudulent attempts, MGC DIFFUSION reserves the right to request a photocopy of an identity card/passport from its customer.

If you do not wish to send your credit card details, you can also order by phone, from 9 a.m. to 6 p.m., from Monday to Friday on 00 33 (0)2 43 08 65 80

• By cheque:

In Euros made out to MGC DIFFUSION.

Please write your order number on the back of the cheque and post your payment to MGC DIFFUSION – ROUTE DE FOUGERES – 53120 GORRON – FRANCE.

ARTICLE 3 - DELIVERY

· Shipment:

(Subject to the availability the products) For shipments to France:

48 to 72 hour delivery for all France, using Colissimo Suivi (tracked package post)

For shipments abroad:

Delivery within 3 to 4 days for Europe. Please get in touch with us for the rest of the world (international Colissimo (package post)).

· Shipment costs:

The shipping costs are calculated on a fixed rate basis and are shown on your order form.

· Customs Restrictions:

Some laws limit the importation of certain products. Please make enquiries about the legislation in force in your country before ordering through our website.

· Customs duties

Customs or import duties are due when the package reaches its destination country. You must pay any possible additional customs clearance duties. We have no control over these duties and cannot anticipate them, since customs policies vary greatly from one country to another. Please contact your local customs office for further information.

ARTICLE 4 - CUSTOMER SERVICE

For any further information or question, our customer service is available

By e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

By phone: 02 43 08 65 80 from 9 a.m. to 6 p.m. from Monday to Friday from France and +33 (0)2 43 08 65 80 from abroad (GMT+1).

By Fax: 02 43 08 41 01 from France and +33 (0)2 43 08 41 01 from abroad.

ARTICLE 5 - LIABILITY

The products proposed comply with the French legislation in force and with standards applicable in France. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, MGC DIFFUSION cannot be held liable for any error or omission in one of these photos, texts, graphics, providing product information or characteristics, or in the event of the modification of these product characteristics by suppliers.

Of course, you can always contact our customer service, for any question relating to our products. MGC DIFFUSION cannot be held responsible for the non-fulfilment of the contract in the event of stock shortages, the unavailability of the product, force majeure, disturbances caused by partial or full strikes, notably, by the postal services, means of transportation and communication, flood and fire. Hyperlinks may be made by other websites to www.stephanegontard.com.

MGC DIFFUSION is free of all liability should the content of these sites breach the legal provisions and regulations in force.

ARTICLE 6 - DATA PROTECTION

MGC DIFFUSION undertakes not to disclose the information that you send us to third parties. This is private data. It can only be used by our internal departments for the handling of your order and to strengthen and personalize our communication and make product offers reserved for MGC DIFFUSION customers; in particular through our www.stephanegontard.com newsletter. This article shall not prevent the transfer of business to a third party.

Consequently, in compliance with the “Informatique et libertés” law, dated 6 January 1978 (data protection act), you have a right to access, rectify and oppose the private data concerning yourself. To do this, you should send us a request online or by post indicating your surname, first name, address and if possible your customer reference number:

- By e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

- By post: MGC DIFFUSION- ROUTE DE FOUGERES- 53120 GORRON - FRANCE.

ARTICLE 7 - INTELLECTUAL PROPERTY

All copyrights and intellectual rights relating to texts, comments, works, illustrations and images reproduced on the websites published by MGC DIFFUSION are reserved worldwide. On this account and in compliance with the provisions of the Intellectual Property Code, only their private use is authorized, subject to the various and even more restrictive provisions of the Intellectual Property Code. Any other use may constitute pirating and shall be penalized under the terms of the Intellectual Property Code, unless authorized beforehand by MGC DIFFUSION. Any full or partial copy of the websites published by MGC DIFFUSION is strictly prohibited.

ARTICLE 8 - DISPUTES

MGC DIFFUSION reserves the right to bring action against the Customer before the Commercial Court of his residence or registered office.

ARTICLE 9 - CUSTOMER COMMITMENT

When you confirm your purchase through the order module, you must accept its content as well as MGC DIFFUSION’s general terms and conditions of sale, which are governed by French law. These general terms and conditions of sale are governed by French law and can be changed at any time without notice.

ARTICLE 10 - GUARANTEES - RIGHT OF RETRACTION

According to article L121-16 of the Consumer Code, the customer has seven full days from the time his/her order is delivered to return the products to MGC DIFFUSION, to exchange them or seek a refund, without penalty, excluding the return shipment costs. Articles returned should be in perfect condition and in their original packaging.

Goods can be exchanged in our shops at no cost.

For any exchange, contact our customer service on +33 (0)2.43.53.88.88 (from Monday to Friday, from 10 a.m. to 12 p.m. and from 2 to 7 p.m.). We will tell you how to proceed.